> ## Documentation Index
> Fetch the complete documentation index at: https://docs.usertour.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Errors

> Troubleshoot problems with this comprehensive breakdown of all error codes.

## Error schema

We use standard HTTP response codes for success and failure notifications, and our errors are further classified by type.

## Error responses

Error responses contains an `error` object with the following properties:

<ResponseField name="code" type="string">
  Machine-readable error code. This is the same as the error code shown in the error documentation.
</ResponseField>

<ResponseField name="message" type="string">
  Human-readable explanation of what went wrong. This message is designed to be helpful for developers.
</ResponseField>

<ResponseField name="doc_url" type="string">
  URL to the Usertour API docs. This link will take you to the relevant documentation for the error.
</ResponseField>

**Example error response:**

```json theme={null}
{
  "error": {
    "code": "E1017",
    "message": "each value in orderBy must be one of the following values: createdAt, -createdAt, codeName, -codeName, displayName, -displayName",
    "doc_url": "https://docs.usertour.com"
  }
}
```

## Error codes

### `E1000`

* **Status:** 403
* **Message:** Invalid API key provided
* **Suggested action:** Check your API key and make sure it's correct.

### `E1010`

* **Status:** 401
* **Message:** Missing API key
* **Suggested action:** Add your API key to the request headers.

### `E1001`

* **Status:** 404
* **Message:** User not found
* **Suggested action:** Check the user ID and make sure it exists.

### `E1002`

* **Status:** 404
* **Message:** Company not found
* **Suggested action:** Check the company ID and make sure it exists.

### `E1003`

* **Status:** 404
* **Message:** Company membership not found
* **Suggested action:** Check the company membership ID and make sure it exists.

### `E1004`

* **Status:** 404
* **Message:** Content not found
* **Suggested action:** Check the content ID and make sure it exists.

### `E1005`

* **Status:** 404
* **Message:** Content session not found
* **Suggested action:** Check the content session ID and make sure it exists.

### `E1006`

* **Status:** 400
* **Message:** Invalid limit parameter
* **Suggested action:** Check the limit value and make sure it's valid.

### `E1007`

* **Status:** 400
* **Message:** Invalid cursor parameter
* **Suggested action:** Check the cursor value and make sure it's valid.

### `E1008`

* **Status:** 400
* **Message:** Invalid previous cursor parameter
* **Suggested action:** Check the previous cursor value and make sure it's valid.

### `E1009`

* **Status:** 400
* **Message:** Invalid request
* **Suggested action:** Check your request parameters and make sure they're valid.

### `E1013`

* **Status:** 429
* **Message:** Too many requests
* **Suggested action:** Reduce your request rate or upgrade your plan.

### `E1014`

* **Status:** 503
* **Message:** Service unavailable
* **Suggested action:** Try again later or contact support if the problem persists.

### `E1015`

* **Status:** 400
* **Message:** Invalid scope parameter
* **Suggested action:** Check the scope value and make sure it's valid.

### `E1016`

* **Status:** 400
* **Message:** Invalid orderBy parameter
* **Suggested action:** Check the orderBy value and make sure it's valid.

### `E1017`

* **Status:** 400
* **Message:** Validation error
* **Suggested action:** Check the value and make sure it's valid.