> ## Documentation Index
> Fetch the complete documentation index at: https://docs.usertour.io/llms.txt
> Use this file to discover all available pages before exploring further.

# FAQ

> Find answers to frequently asked questions about Usertour's features, requirements, and integration capabilities.

## Contact Us

Need help or have questions? We're here to help:

* 📧 Email: [support@usertour.io](mailto:support@usertour.io)
* 🎫 GitHub: [Open an issue](https://github.com/usertour/usertour/issues)
* 🤠 Twitter: [@Usertourio](https://x.com/usertourio)
* 💬 Discord: [Join our community](https://discord.gg/WPVJPX8fJh)

## Technical Requirements

### Internet Connection

> **Note**: Usertour requires an active internet connection to function.

Usertour is a cloud-based solution that needs internet connectivity to:

* Load and display user experiences
* Track user interactions
* Update content in real-time
* Sync user data

### Deployment Options

#### Cloud Hosting (Recommended)

* ✅ Fully managed cloud service
* ✅ Automatic updates
* ✅ Built-in analytics
* ✅ Zero maintenance
* ✅ No AGPL compliance required
* ✅ Enterprise-grade support

#### Self-Hosted

* ⚠️ Requires AGPL v3 compliance
* ⚠️ **Enterprise Use**: Commercial license required for business/organizational use
* ✅ Complete data control
* ✅ Custom deployment options
* ✅ Private network support
* ✅ Custom domain support

### Application Support

#### Web Applications

* ✅ Cloud-based web applications
* ✅ Single-page applications (SPAs)
* ✅ Progressive web applications (PWAs)
* ✅ Mobile web browsers

#### Desktop Applications

* ❌ Local desktop applications (e.g., Outlook)
* ❌ Offline applications
* ❌ Third-party applications

#### Mobile Applications

* ❌ Native mobile apps
* ✅ Mobile web browsers
* ✅ Responsive web applications

### Integration Requirements

#### JavaScript SDK

* ✅ Easy to install via npm or CDN
* ✅ Works with any web application
* ✅ Supports modern web frameworks
* ✅ Lightweight and performant

#### Single-Page Applications

> **Note**: Usertour fully supports SPAs and automatically handles route changes. No manual configuration is required.

#### Product Experience Platform

> **Note**: Usertour is a product experience platform that helps you:
>
> * Guide users through your product with interactive tours
> * Create in-app checklists for task completion
> * Build feature launchers for easy access
> * Deliver contextual help within your application