> ## Documentation Index
> Fetch the complete documentation index at: https://docs.usertour.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Deleting user data

> Learn how to delete user data in Usertour, including complete user deletion, resetting individual flow sessions, and dismissing flows for all users.

## Delete a User Completely

This will remove all information Usertour has about a user.

Here's how to do it:

1. Go to the [Users page](https://app.usertour.io/env/1/users) and find the user
2. Select the row with the user's information
3. Click "Delete user"

<Tip>
  If the user signs into your app again (and `usertour.identify()` is called), they'll be recreated in Usertour - but without any history of completed flows.
</Tip>

![](https://r3.usertour.io/docs/how-to-guides/user-delete-3.png)

## Delete a Single Flow/Checklist/Launcher Session

This only deletes the record for a single session. This is useful when you want to:

* Make a flow/checklist eligible for auto-start again (if it has auto-start conditions)
* Show a launcher again if it was previously dismissed

Here's how to do it:

1. Go to the content's detail page
2. Select one of the user's flow sessions
3. Click the three-dot menu on the right
4. Select "Delete session"

![](https://r3.usertour.io/docs/how-to-guides/user-delete-2.png)

## Dismiss a Flow for All Users

You can dismiss a flow for everyone by unpublishing it. This is especially helpful when:

* You accidentally published the wrong flow
* You have an old version running with an error that's causing users to get stuck (preventing other flows from starting)

Important note: In these cases, publishing a new version won't help because users who already started the flow will stay on the old version.

However, for checklists and launchers, publishing a new version will automatically update users to the latest version, even if they're currently using it.