​
Contact Us

Need help or have questions? We’re here to help:

​
Technical Requirements

​
Internet Connection

Note: Usertour requires an active internet connection to function.

Usertour is a cloud-based solution that needs internet connectivity to:

  • Load and display user experiences
  • Track user interactions
  • Update content in real-time
  • Sync user data

​
Deployment Options

  • ✅ Fully managed cloud service
  • ✅ Automatic updates
  • ✅ Built-in analytics
  • ✅ Zero maintenance
  • ✅ No AGPL compliance required
  • ✅ Enterprise-grade support

​
Self-Hosted

  • ⚠️ Requires AGPL v3 compliance
  • ⚠️ Enterprise Use: Commercial license required for business/organizational use
  • ✅ Complete data control
  • ✅ Custom deployment options
  • ✅ Private network support
  • ✅ Custom domain support

​
Application Support

​
Web Applications

  • ✅ Cloud-based web applications
  • ✅ Single-page applications (SPAs)
  • ✅ Progressive web applications (PWAs)
  • ✅ Mobile web browsers

​
Desktop Applications

  • ❌ Local desktop applications (e.g., Outlook)
  • ❌ Offline applications
  • ❌ Third-party applications

​
Mobile Applications

  • ❌ Native mobile apps
  • ✅ Mobile web browsers
  • ✅ Responsive web applications

​
Integration Requirements

​
JavaScript SDK

  • ✅ Easy to install via npm or CDN
  • ✅ Works with any web application
  • ✅ Supports modern web frameworks
  • ✅ Lightweight and performant

​
Single-Page Applications

Note: Usertour fully supports SPAs and automatically handles route changes. No manual configuration is required.

​
Product Experience Platform

Note: Usertour is a product experience platform that helps you:

  • Guide users through your product with interactive tours
  • Create in-app checklists for task completion
  • Build feature launchers for easy access
  • Deliver contextual help within your application